📞 Contact Us
We’d love to hear from you! Whether you’re planning a family holiday, a romantic escape, or a group retreat, our team is here to assist with every detail.
Have a question or ready to book your stay? We’re here to help!
📱 WhatsApp: https://wa.me/201148290008
📧 Email: sales@ilmercatohotelsharm.online
❓ Frequently Asked Questions
Q: How can I book a stay at Il Mercato Hotel & Spa? A: You can book in three simple ways:
Fill out the inquiry form on our website and our team will send you an updated offer.
Text us directly on WhatsApp for quick assistance.
To guarantee your booking, you can pay 10% in advance online and settle the rest upon arrival.
Q: Do you have a diving center? A: Yes, we have a diving center desk inside the hotel. Please contact the team upon arrival. The nearest diving center is Circle Divers, just 50 meters from the hotel.
Q: Is Aqua Park access included in my stay? A: Yes, unlimited access to the Aqua Park is included in your room rate.
Q: What beach do you use? A: Our beach is Terrazzina Beach, a sandy beach just 15 minutes away by air-conditioned bus.
Q: What facilities are available at the beach? A: Guests enjoy drinks, light snacks, sunbeds, and umbrellas. If you love snorkeling, you can also try nearby beaches such as Fanar Beach or Palma Beach for a small extra charge (including transfer & beach towels).
Q: How often does the beach bus run? A: Our beach shuttle bus runs daily from 08:30 AM until before sunset, almost every hour.
Q: Do you have a tour desk? A: Yes, we have a tour desk in the lobby area. Please contact our team upon arrival to arrange excursions.
Q: Can I order a breakfast box for early trips? A: Yes, we are happy to prepare a breakfast box for you. Please order it in advance at the reception.
Q: What is the difference between room types?
Standard Room: Located close to the Aqua Park, around 50 meters from the main building and reception.
Superior Room: Located in the main building, close to the service areas.
Deluxe Room: Situated around the pool, also close to service areas.
Family Room: One bedroom with a king bed and a living room with sofa bed, suitable for 2 adults + 2 children.
Q: How far is the hotel from the Old Market? A: The Old Market is just 1 km away, about 10–15 minutes walking.
Q: How far is the hotel from Sharm El Sheikh Airport? A: The airport is around 25 km away (approximately 30 minutes driving).
Q: Do you provide airport transfers? A: Yes, we offer private airport transfers at an additional cost. The average rate is $50 for a round trip.
Q: Is Wi-Fi available at the hotel? A: Yes, Wi-Fi is available in both public areas and guest rooms.
Q: What does the All-Inclusive package include? A: Our All-Inclusive program offers:
Three main meals (breakfast, lunch, and dinner) served in open buffet style.
À la carte restaurant option (advance reservation required).
Afternoon snacks between meals.
Beverages (including alcoholic drinks) served from breakfast time until midnight.
Bars open daily from 10:00 AM.